A cornerstone of CGS’s mission is its commitment to hiring veterans and off-duty law enforcement personnel. The company’s highly-skilled staff serve as the primary point of contact for clients, ensuring that both customers and staff experience professionalism, courtesy, respect, trust, and transparency—values that are deeply embedded in the company’s culture.
With a remarkable “dark hour” rate—the time a guard is not on-site—of just 0.36% and a staff turnover rate of 30% (compared to the industry average of 130%), CGS stands out as a leader in operational excellence and employee retention.
“What stood out most was their commitment to customer service. The guards were always approachable and courteous, and we received numerous compliments on their professionalism and friendly demeanor.” – Melissa
The Origins of CGS
CGS was born when Josh Harris, a former Army intelligence sergeant, teamed up with a former deputy sheriff to create a business rooted in their shared dedication to serving the American public. Combining their
Today, Josh Harris serves as Founder and Chairman, supported by Rory O’Flaherty, President, and Cody Weiser, Vice President of Operations. Together, they drive the company’s continued success and expansion.
EDC Certification: A Strategic Advantage
As a veteran-owned small business, CGS pursued EDC certification through SupplierGateway, finding the process straightforward and highly beneficial. This certification has enhanced the company’s credibility and provided invaluable networking opportunities. Looking ahead to 2025, CGS plans to double in size and launch a new Off-Duty Services division, further solidifying its position in the industry.
Insights for Aspiring Veteran Entrepreneurs
When asked for advice for fellow veteran small business owners, Josh Harris shared these insights:
- Take a Step Back and Breathe: Starting a business is similar to beginning basic training—you won’t know what to expect, but you must stay adaptable, observant, and flexible.
- Leverage Expertise: Partner with individuals who have complementary skills and experience. Collaboration can be a powerful driver of success.
- Value Subcontracting and Partnerships: For CGS, subcontracting was a critical stepping stone to securing larger contracts. Delegating tasks can save time and open doors to new opportunities.
- Present a Polished Image: To gain the attention of procurement teams, especially when competing against established businesses, it’s vital to appear professional and dependable. Ensure your internal processes are efficient and error-free—there’s no room for perceived sloppiness when entering competitive markets.
By adhering to these principles, CGS has positioned itself as a standout leader in the security industry, setting a strong example for other veteran-owned businesses to follow.
About Cascadia Global Security
Cascadia Global Security, Inc. (CGS) is a veteran-owned security company based in Seattle, WA and San Antonio, TX offering services across the country. Our expertise in securing client facilities on a national, regional, and local basis is unparalleled by any other company in the industry from the big box firms to the . Our love for our work and care for our clients is demonstrated by our #54 rank on the 2022 Inc. 5000 list of fastest-growing companies and #4 rank on the 2023 Vet100 list of fastest-growing veteran-owned companies. We service clients both large and small across the United States, providing security for sites from retail stores to sensitive government buildings.